1. Overview

At Lady Stylish, we want you to be completely satisfied with your purchase. If you are not entirely happy with your purchase, we’re here to help. Please review our refund policy carefully to understand your rights and obligations.

2. Returns

Eligibility:

• You have 30 calendar days from the date of your purchase to request a return.
• To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

Return Process:

• To initiate a return, please contact us at info@ladystylish.com with your order number and details about the product you would like to return.
• Once your return is approved, you will receive instructions on how to send the item back to us.

3. Refunds

Refund Approval:

• Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
• If your return is approved, we will process your refund, and a credit will automatically be applied to your original method of payment within a certain amount of days.

Partial Refunds:

• In some cases, only partial refunds are granted (e.g., items not in their original condition, damaged, or missing parts for reasons not due to our error).

Late or Missing Refunds:

• If you haven’t received a refund yet, please check your bank account again.
• Then contact your credit card company; it may take some time before your refund is officially posted.
• Next, contact your bank. There is often some processing time before a refund is posted.
• If you’ve done all of this and you still have not received your refund, please contact us at info@ladystylish.com.

4. Exchanges

• We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at info@ladystylish.com.

5. Shipping

Return Shipping:

• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Shipping Time:

• Depending on your location, the time it may take for your exchanged product to reach you may vary.

Lost or Stolen Packages:

• We recommend using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

6. Changes to This Refund Policy

We reserve the right to update or modify this refund policy at any time. Any changes will be posted on this page with the updated effective date. It is your responsibility to review this policy periodically to stay informed of our current policies.

7. Contact Us

If you have any questions about our refund policy, please contact us at:

Lady Stylish
Email: info@ladystylish.com